Today's discussion about the Lumen and Absorb teams helped me recall my first job. My first job was at Luby's Restaurant, a restaurant chain in Texas. As in the typical first job, you might not like what you are doing much, but it helps to have friendly people working around you and a helpful, supportive manager. However, my manager was quite the opposite. He was not supportive, never communicated with any of the employees, and harshly criticized employees for their mistakes. This did not create a positive atmosphere, and as a result, there was an extremely high turnover rate, high absenteism, and declining performance. Soon, my manager was replaced with someone who was a better people person and promoted a really enjoyable atmosphere. As a result, most of the original issues went away.
Wednesday, March 4, 2009
Just a Thought from Today's Class
Today's discussion about the Lumen and Absorb teams helped me recall my first job. My first job was at Luby's Restaurant, a restaurant chain in Texas. As in the typical first job, you might not like what you are doing much, but it helps to have friendly people working around you and a helpful, supportive manager. However, my manager was quite the opposite. He was not supportive, never communicated with any of the employees, and harshly criticized employees for their mistakes. This did not create a positive atmosphere, and as a result, there was an extremely high turnover rate, high absenteism, and declining performance. Soon, my manager was replaced with someone who was a better people person and promoted a really enjoyable atmosphere. As a result, most of the original issues went away.
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